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STUDY RESULTS: Dependence on Technology Leaves Your People Feeling Isolated, Disengaged and Less Committed

November 15, 2018 / Partners

Your people depend on technology to communicate with their co-workers. Ironically, this is making them feel less connected

Electronic and virtual communication are critical components in how we work today. But overdependence on them has created a stronger sense of isolation at work than ever before. This has a negative impact on your business, from productivity to engagement to turnover and burnout.

Over 2,000 managers and employees were surveyed in Virgin Pulse and Future Workplace’s recent study, “Global Work Connectivity.” The study found that employees spend nearly half their day using technology to communicate, rather than communicating in person. More than half say they feel lonely “always” or “very often” as a result.

This is just one data point from the larger study, which used international survey methodology to understand exactly how employees feel about their organization’s interactivity and relationship-building, and what can be done to bring work cultures “back to human.”

Who we surveyed:

This international survey was conducted by Morar Consulting and fielded across the US, Germany, Poland, Australia, India, South Africa, Singapore, China, Brazil, and the UK between July 30th –August 8th, 2017.

2,052 managers and employees were asked about their views regarding team communications and relationships at work, as well as their views regarding the workplace. The study targeted employees and managers with direct employees reporting to them.

The study found:

Human connections matter

  • The more friends you have at work, the longer you will stay with your company.
  • Remote workers are more likely to quit because of loneliness and low engagement.
  • Men, introverts and younger generations have a greater need for work companionship.
  • Leaders can support employee relationships by encouraging connection in-person over online.

“Having true connections at work is one of the strongest predictors of employee satisfaction, retention, performance and success. This study underscores the need for employers to help employees by fostering human interaction, communication and strong relationships that extend past the workplace.”  Dr. Rajiv Kumar.

Interested in learning more? The full findings are exclusively found in Future Workplace Partner and in New York Times bestselling author Dan Schawbel’s new book, Back to Human: How Great Leaders Create Connection in the Age of Isolation (Da Capo Lifelong Books, 11/13/18).

Press inquiries: Read Virgin Pulse’s official press release here.

Looking for resources to build engagement and relationships within your organization? We teamed up with Harvard Medical School Psychologist and bestselling author Dr. Susan David to help you do just that. Read “Creating a Successful Engagement Strategy with Dr. Susan David” for exclusive tips and insight.

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