Build a connected member experience at scale and drive loyalty, trust, and member satisfaction.
The time is now to improve population health, gain a competitive edge
and inspire hope.
Take a bold step forward with an innovative and strategic partnership to expand your member, client, and community commitment and deliver best-in-class digital health solutions designed to advance total population health.
Deliver market-leading health and wellbeing engagement to your members and employers with our Homebase for Health platform. As the digital front door partner for national and regional Commercial Health Plans, we bring everything together into a seamless, data-driven personalized experience that delivers health improvements and demonstrable results.
Give every member the power to get and stay well.
Make it easy for you and your clients to integrate and promote existing resources, specialty partner programs, and key services and drive awareness, usage, and efficacy. Seamlessly connect members with the mind, body, and community support they need when they need them to improve health outcomes. By providing a single destination to access digital health tools and coaches, you’ll be with them every step of the way.
Be seen as the health and wellbeing market leader.
Be competitive in your market and beyond, grow market share, and expand client opportunities with our custom training packages. Standout with a best-in-class member experience, always-on market innovation, and dedicated support to accelerate retention and growth.
Create a meaningful member and community experience
We provide a proactive and innovative approach to member experience from day one, nailing the key touchpoints that drive stickiness, and member loyalty. By predicting member needs and behaviors, we exceed their expectations (hello, quality scores!) with communications and support that drives immediate action.
Go beyond claims data to power your outreach
Engage your entire population, including the most vulnerable individuals, by factoring in social needs and determinants (SDOH). You’ll gain new and actionable insights such as people who live in multi-unit dwellings and drive a domestic sedan are at higher risk for COPD. Our end-to-end solution also supports DEI initiatives with human interactions, peer-group programming, navigation, health literacy, and more.
“Our partnership with Virgin Pulse has been vital in successful, and impactful, outreach with our membership.”
“Our entire organization is committed to making it easier for people to achieve their best health. This isn’t possible without connecting with members on an individual basis and providing information and access to care, resources and tools in ways that works for them.”
Associate Vice President, Large National Health Plan
eBook: Top Secrets of a 5-Star Health Plan
5 proven strategies, gathered from over a decade of work supporting Medicare plans, to create a member experience that will overcome barriers and get them to close care gaps.
Member Experience Toolkit
Tools and resources to gain new perspectives on what you need to be doing to drive a better member experience
Health, Wellbeing and Member Experience Success RFP Toolkit for Health Plans
To help you achieve success when evaluating health, wellbeing, and member experience solutions, we’ve created this success kit to show you what you want to look for when choosing the best solutions for you and your population.