We’ve cracked the code on activation and engagement
In a world of increased isolation and distractions, getting and staying connected is a top priority for organizations invested in people’s health and wellbeing.
With a 54% jump in satisfaction scores for members who engage with a health plan and 60% lower turnover for engaged employees, organizations can’t afford to keep the status quo.
We are the masters of activation, getting people motivated and more involved in their own health and wellbeing. We’ve activated hundreds of millions of people over the last decade and helped achieve clients’ business objectives like increasing retention, closing gaps and growing revenue.
We are also the leaders in engaging people with a 50% average engagement rate (compared to 8% for medical apps) for several years running. By weaving relevant and trusted support into our member’s lives, we are able to drive meaningful change and measurable health outcomes.
An activated and engaged population means:
Resilient, more productive employees
Stronger, more loyal members
Healthier, more compliant patients
With billions of interactions under our belt, Virgin Pulse activates and engages with:
More predictive data
We have increased program utilization by up to 400% by predicting who will most likely take action with up to 90% accuracy.
More intelligent approach
Machine learning and AI have made it possible for us to anticipate need AND intent – allowing us to create personalized journeys and reach members when and where they need support to drive activation.
More effective outreach
Our multi-channel, multi-cycle communications engine reaches people in the moments that matter via their preferred digital or offline channel. This type of outreach engages members while making them feel seen, understood and cared for.
More person-to-person support
We have hundreds of health coaches, guides and agents at the ready to establish 1:1 relationships and provide ongoing support across behavior change, lifestyle and condition management.
More efficient technology
Our platform helps you drive actions that matter while dramatically reducing the time, cost and effort required to achieve measurable results.
More diverse programming
We integrate your wellbeing, conditions management, benefits navigation, partner programs and point solutions into a smart, open, flexible and “better together” ecosystem.