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Campaign Coordinator

Client Operations

Tuzla, Bosnia and Herzegovina

Now is the time to join us! 

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.   

Who are you?

You are a detail-oriented Campaign Coordinator experienced in configuring, testing, executing, and reporting on marketing campaigns that drive consumer engagement with products and services. You are looking for an opportunity to grow in your ability to support campaigns end-to-end and get multi-channel marketing experience using Virgin Pulse’s proprietary martech tools (spanning email, SMS, direct mail, interactive-voice-recognition (IVR) calls, social ads, in-app messages, push notifications and landing pages). 


In this role you will wear many hats, but your knowledge will be essential in the following:  

  • Collaborate with Campaign Managers to understand client and campaign goals and objectives, then implement campaign strategies based on marketing best practices and predictive analytics. 
  • Intake campaign requirements and output a campaign which meets those requirements, following detailed instructions and getting clarification when faced with ambiguity. 
  • Use proprietary campaign technology to configure campaigns spanning email, SMS (one-way and conversational), direct mail, landing page, Facebook ad, Instagram ad, interactive digital voice (IVR) call, in-app messages, and push notifications. 
  • Balance competing priorities and meet commit dates using project and time management skills and software. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Virgin Pulse team

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

    • Up to 2 years of experience configuring, testing, executing, and reporting on campaigns 
    • Up to 2 years email marketing experience 
    • Bachelor’s degree in Marketing, Advertising, Communications, or related field, or equivalent experience 
    • Basic Excel skills to handle data, write basic formulas, and produce basic reports 
    • Able to take direction, demonstrated in your ability to receive and comprehend a campaign concept or idea and translate that into material campaign content 
    • Basic understanding of compliance with marketing laws, permissions-based marketing, privacy, and CAN-SPAM 
    • Preferred knowledge and skills (a plus): 
    • The ideal candidate is familiar with email marketing best practices, and acquainted with HTML, A/B test configuration, audience segmentation, dynamic content, automated and nurture campaigns, and email optimization 
    • Experience using marketing automation platforms like Marketo, Pardot, SendGrid, Twilio, Mailchimp, or similar 
    • Experience configuring multi-channel campaigns including SMS, landing page, direct mail, IVR and/or social ads 
    • Experience using Adobe Photoshop to edit image assets for use in campaigns 
    • Experience using Salesforce to manage Cases/Tasks 

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

    • Curiosity and eagerness to learn new skills and broaden your marketing expertise. 
    • Crazy-attentive to the details, demonstrated in your ability to project manage, time manage, communicate, quality control, and solve problems. 
    • Highly competent and self-motivated. Confident working through ambiguity and solving complex problems. 
    • Comfortable and effective in communicating in English to internal teammates and stakeholders. 

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!


#LI-REMOTE & INDIVIDUAL HASHTAGS HERE remove if not needed!!


Why work at Virgin Pulse??? 

We believe a career should provide competitive pay and benefits, a collaborative and supportive culture and cutting-edge technology and services. Virgin Pulse is an equal opportunity organization and is committed to diversity, inclusion, equity and social justice. To that end, we make a particular effort to recruit candidates from minoritized backgrounds to apply for open positions.